Go to homepage
Add a listing

Oh no, something went wrong. Please check your network connection and try again.

Privacy Policy

Last updated: August 2025

1. Introduction

Bali Listings ("we", "our", "us") operated by Indo Listing Group PT, Indonesia, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website balilistings.com or use our services. We comply with applicable data protection laws including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Data We Collect

We collect personal data you provide directly or automatically during your use of our platform, including:

  • Identification data: Full name, email address, phone number
  • Verification data: Business documents, and for individual agents, a selfie photo
  • Usage data: IP address, device data, browser type, and pages visited
  • Marketing data: Preferences, campaign interaction data
  • Cookies and tracking technologies: Google Analytics, Facebook Pixel, and similar tools

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • To create and verify your account, which is necessary for the performance of our contract with you.
  • To provide, maintain, and improve our services, based on our legitimate interest in running and improving our platform.
  • To send marketing communications and email campaigns, based on your consent or our legitimate interest.
  • To comply with legal obligations that apply to us.
  • To prevent fraud and ensure the security of our services, based on our legitimate interest.

Under the CCPA, these processing activities align with business purposes, consent, or compliance with legal obligations.

4. Data Sharing and Transfers

We may share your personal data with:

  • Service providers (e.g., hosting, analytics, marketing platforms) under strict confidentiality agreements
  • Regulatory authorities when legally required
  • Affiliates within Indo Listing Group for operational purposes

Your data may be transferred internationally, including outside Indonesia, the EU, or the US. We ensure adequate safeguards such as Standard Contractual Clauses are in place for these transfers.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described, or as required by law. Account data may be kept up to 5 years after account deletion for compliance and fraud prevention.

6. Your Rights

Under GDPR (EU residents):

  • Right to access, correct, delete, restrict processing, data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

Under CCPA (California residents):

  • Right to know what personal data is collected and shared
  • Right to opt-out of sale of personal information (we do not sell data)
  • Right to delete personal data (subject to exceptions)
  • Right to non-discrimination for exercising privacy rights

You can manage your data, update or delete your account through your account settings or by contacting us.

7. Cookies and Tracking

We use cookies and tracking technologies such as Google Analytics and Facebook Pixel to analyze website traffic and improve user experience. You can control cookies through your browser settings.

8. Security

We implement industry-standard security measures including encryption, access controls, and regular audits to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy regularly.

10. Contact Us

For questions or requests regarding your personal data or this Privacy Policy, please contact us:

This policy is effective as of the date indicated above.